In all likelihood we’ll have another tough day tomorrow as we work our way out of this.” Jordan told The Wall Street Journal the company plans to operate just over a third of its schedule in upcoming days to give itself the ability for crews to get into the right positions.Īccording to WJS.com, Jordan added that reduced schedule could be extended. We’ve talked an awful lot about modernizing the operation, and the need to do that.” Jordan told employees, “Part of what we’re suffering is a lack of tools. On Christmas night, ahead of Monday’s meltdown, Jordan told employees the airline has “a lot of issues in the operation right now.”ĬNN was provided a transcript of the message to Southwest employees by an aviation source. That’s the lion’s share of the more than 2,600 flight cancellations reported so far for Tuesday for all US airlines. More than 2,400 of those flights were already canceled as of 10:50 p.m. At one point, the airline canceled around 300 flights in the span of a half hour Monday afternoon.Īnd it looks like the Southwest pain will spread into Tuesday. The Dallas-based airline had canceled 71% of its flights – j2,909 total – on Monday, according to FlightAware. None of the other US carriers have canceled nearly as many flights or as much of their schedule as Southwest. Last week’s winter weather travel mess is lingering like a vicious hangover into this week – and the headaches have been migraine-proportioned for Southwest Airlines, its CEO Bob Jordan, airline employees and most of all its frustrated passengers on Monday.Ī total of 4,002 flights within, into or out of the US were canceled on Monday, according to flight tracking website FlightAware, while 9,259 flights were delayed.īut Southwest accounts for a whopping share of those.
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